Privacy Policy
At TEW22, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, create an account, subscribe to our communications, or otherwise interact with our store.
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our services online.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect certain information about you, including:
Personal Information
Depending on how you interact with our store, we may collect:
- Your name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment and transaction information
- Order history
- Account information
- Information you provide when contacting us
- Information you provide when signing up for our newsletter or other marketing communications
We only collect information that is reasonably necessary to provide our products, services, and customer support.
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location
- Pages you visit
- Products you view
- Referring website or source
- Date and time of your visit
- Information about how you interact with our website
This information may be collected through cookies, pixels, tags, and similar technologies.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Ship products to you
- Provide order confirmations and shipping updates
- Communicate with you about your orders
- Respond to customer service requests
- Maintain and improve our website
- Personalize your shopping experience
- Send marketing communications where permitted
- Provide promotions, offers, and updates
- Detect and prevent fraud, abuse, or security issues
- Analyze website traffic and customer behavior
- Comply with applicable laws and legal obligations
We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Cookies and Similar Technologies
We use cookies and similar technologies to help our website function properly and to improve your experience.
Cookies may help us:
- Remember items in your shopping cart
- Keep you signed in to your account
- Remember your preferences
- Understand how visitors use our website
- Measure website performance
- Improve our products and services
- Provide relevant advertising or marketing where applicable
Some cookies are necessary for the operation of our website, while others may be used for analytics, personalization, or advertising.
Depending on your location, you may have options to manage or decline certain cookies through our cookie banner or your browser settings.
4. Shopify
Our online store is hosted on Shopify. Shopify provides the technology that allows us to operate our online store, process transactions, and provide services to our customers.
Shopify may collect and process personal information in connection with your use of our store and its services. Shopify's processing of personal information is also governed by its own privacy policies.
You can review Shopify's Consumer Privacy Policy here:
Shopify Consumer Privacy Policy
5. Payment Information
When you make a purchase through our store, your payment information is processed through our payment providers.
We generally do not directly store complete payment card information on our own systems. Payment information may be securely processed by Shopify and/or the payment provider selected during checkout.
Payment providers may collect and process your information according to their own privacy policies.
6. Sharing Your Information
We may share your personal information with trusted third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Shopify
- Payment processors
- Shipping and delivery providers
- Website and analytics providers
- Marketing and advertising service providers
- Customer support providers
- Fraud prevention and security providers
- Professional advisers
- Government authorities or law enforcement when legally required
We do not sell your personal information simply because you place an order with us.
Third parties may only receive information reasonably necessary for them to provide their services or fulfill a legitimate business or legal purpose.
7. Marketing Communications
If you subscribe to our email list or otherwise provide consent where required, we may send you:
- Product updates
- New collection announcements
- Promotions
- Special offers
- Brand updates
- Other marketing communications
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Please note that even if you opt out of marketing communications, we may still send you transactional communications, such as order confirmations, shipping updates, or customer service messages.
8. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request information about how your data is collected and used
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Object to or restrict certain processing
- Request a copy of certain personal information
To exercise a privacy right, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests.
Your available rights may vary depending on your location and applicable privacy laws.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and financial records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
- Enforce our agreements
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
11. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
If you visit a third-party website through a link on our website, that website's privacy practices will apply. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
12. Children's Privacy
Our website is not intended for children who are under the minimum age required by applicable law to provide personal information without parental consent.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
13. International Data Transfers
Because we use Shopify and other service providers, your personal information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us.
TEW22
Email: [YOUR CUSTOMER SUPPORT EMAIL]
Business Address: [YOUR BUSINESS ADDRESS]
Website: https://tew22.myshopify.com/
We will review and respond to privacy-related requests within the timeframe required by applicable law.